Strategy and Reports

Mission, Goals and Values

The mission of the NSSO, as a Civil Service office, is “to provide excellent corporate business services to Government and other Public Service Bodies that meet end user needs and delivers value for money to citizens.”

The vision of the NSSO is “a customer-focused, innovative and learning organisation, providing consistently high standards of Shared Services that support business needs. The NSSO brings together multi-functional corporate administration and aligns and combines capabilities to deliver the best service to NSSO customers.”

The NSSO sets high standards for Shared Services in the Public Service. The NSSO works in partnership with client departments to deliver quality services that lower costs and improve the information available to managers for decision making.


Statement of Strategy

NSSO Statement of Strategy 2021-2023

NSSO Statement of Strategy 2019-2022


Business Plans

2021 NSSO Business Plan

2020 NSSO Business Plan

2019 NSSO Business Plan

2018 NSSO Business Plan

2017 NSSO Business Plan*

2016 NSSO Business Plan*

2015 NSSO Business Plan*

*Note: The 2015,2016 & 2017 NSSO Business Plans are extracted pages from the Department of Public Expenditure & Reform’s annual Business Plans, as the NSSO was still part of that department at that time. To view the full DPER Business Plans for above years, please click Here


Annual Report

At the end of each year the NSSO publishes its Annual Report highlighting its achievements that year and its strategy and vision going forward.

Annual Report 2019 / Tuarascáil Bhliantúil 2019

Annual Report 2018 / Tuarascáil Bhliantúil 2018

Annual Report 2017

Annual Report 2016

Annual Report 2015


Governance Framework

Link to follow.