Shared Services in the Irish Public Service

Compared to many other developed economies, the Irish public service in Ireland is a relative late-comer to implementing Shared Services solutions. Shared Services models have been established in the public service in other jurisdictions including the UK, Holland, Germany and the US.

Shared Services arrangements consolidate administrative functions in areas such as Finance, IT and Human Resources (HR) which allows organisations and Governments to focus their resources on core activities leading to administrative efficiency and reduced cost.

The implementation of Shared Services projects is not without risk, but where they are successfully implemented they achieve increased efficiencies and effective service delivery. The Irish Civil Service is well positioned to learn from the experiences elsewhere in both the public and private sectors.

Shared Services is also a positive source of foreign direct investment in Ireland. The IDA has produced a strategy for Shared Services (also called Global Business Services) for Ireland. You can read it Here