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Absence management: managers

To submit an application, you can log into HR self-service. To attach supporting documents, to view progress on an existing case, or to submit a manual application form, you can log into the case management system. Please note: only officers without HR self-service access may submit manual forms.

When an employee tells you they will not be attending work due to illness, you must complete and submit an online absence form to the NSSO via the ‘unscheduled absence’ link in the manager tab in on HR self-service.

If you need more detailed instructions on how to access and complete this form, see thehow-to guide.

When completing the form, please note:

You need to populate the ‘begin date’ field with the first date of the employee’s absence.

You should populate the ‘end date’ field with the last date of the employee’s absence. If you are unsure when they will return to work, you should fill in an end date based on the information the employee gave you, and record in the comment box that the absence may continue.

You only need to complete one unscheduled absence form per absence, not each day or week the employee is absent. If the absence continues beyond the initial end date, you must extend it by using the ‘update absence’ button on your manager homepage. Do not submit a new e-form for the same absence period.

The Employee’s absence starts from the begin date the manager enters on the Unscheduled Absence E-Form and will continue until the Employee returns to work and enters an End Date on their Resumption of Work E-Form.

When an employee returns to work from an unscheduled absence, they need to complete a Resumption of Work E-Form immediately. Once the Employee has submitted their Resumption of Work E-Form you will receive notification to approve the form.

If you are unsure how to use the online system, consult the how-to guide.