To submit an application, you can log into HR self-service. To attach supporting documents, to view progress on an existing case, or to submit a manual application form, you can log into the case management system. Please note: only officers without HR self-service access may submit manual forms.
Choose a supplier from the approved suppliers list and order your bicycle and/or safety equipment using the price limits outlined in the section above.
Obtain an itemised invoice from your supplier. The invoice must be made out to your department, and it must contain the following information:
- The word ‘invoice’ (work orders or quotes not accepted) Exception: Halfords see below
- An invoice number
- Your name
- Supplier’s VAT number
- VAT rate applicable
- Your bicycle model/record number
- Total amount (not exceeding €1,250 or €1,500 as appropriate)
- The supplier’s details, including their name, address, email address, and bank details (IBAN, sort code, branch address etc.)
If you are buying from Halfords, it will provide you with a quote and a till invoice for the same amount. You need to email firstname.lastname@example.org directly with the subject line ‘Halfords CTW request’ before you submit your application or set up a case.
Click apply online and enter your self-service User ID and password. Under the ‘employee schemes’ heading, select ‘Cycle to Work’. Complete the Cycle to Work eForm, using the information from your invoice. This will create a unique case ID when you have finished.
Important: When completing the ‘salary sacrifice’ section of the eForm, be sure to enter the total amount of the cost of your bicycle and any safety equipment.
Once you have submitted your eForm, you will get an email confirming your case has been raised and giving you a unique case number.
Email a PDF of the original invoice to the NSSO with the unique case number in the subject line. If you don’t have access to email or to a PDF copy of the invoice, you should post the original to the NSSO, Block 5, Belfield Office Park, Beech Hill Road, Clonskeagh, Dublin 4, D04 A9P2.
If you are approved to avail of the Cycle to Work scheme, NSSO will notify you when your case has been processed and when you can collect your bicycle and/or safety equipment.
Please note that deductions automatically take place over a 12-month period. If you are on a temporary contract or if you expect to retire, resign, or take unpaid leave during that time, please email email@example.com, quoting your case ID at to advise us of this.
We will amend the deduction period to ensure that the deductions are spread equally over the pay periods before your contract ends, you retire, resign or take unpaid leave. We will not process deductions beyond a 12-month period.
Please Note: Officers that don’t have access to the system to raise a case can ask for a paper application form by emailing firstname.lastname@example.org or by phoning the contact centre on 0818 107 100.
Please check voluntary deductions regularly to ensure they are correct.